FAQ
How Long Does It Take To Receive My Plans?
Your first plans will be available within 2 business days of signing up and filling out the initial questionnaire.
2 x Single day meal plans means 2 full days worth of eating per fortnight.
You can alternate between the two options however you like. For example, you can do option 1 for 3 days and then option 2 for 3 days and repeat until your check in.
Can I Do A Trial?
We currently do not offer any trials at the moment, however, we do provide a once off plan at the cost listed in our once off program options. More information can be found in the once off plan section on the website.
What Is The Difference Between Your Coaching Services?
All of our coaching services have an 8 week minimum commitment.
They also have unlimited email support and fortnightly check-ins.
The nutrition and premium services both include 1 nutrition plan per week.
The premium service also includes a training plan.
Our macros and training service includes a weekly training plan and fortnightly calorie and macro targets, no meal plans are included with this option.
How Much Weight Should I Expect To Lose Every Week?We aim for our clients to lose an average of 0.5kg to 1kg per week.
However each individual is different so this can affect the rate of your weight loss journey.
Are The Groceries Costly Each Week?
The cost of your groceries depends on your goals and energy requirements, we try to make the meal plans as budget friendly as possible to cater for your lifestyle.
Do You Do Meal Plans For Couples?
Yes we can do couple meal plans!
Please sign up and let us know who you are partnered with.
We can make the meal plans similar so that it is easier for groceries and meal prep.
The meals and portion sizes are different due to different energy requirements and goals.
How Personalised Are The Plans?
When you sign up and create an account on the website, you fill our elaborate questionnaire that covers all areas of nutrition and lifestyle.
We make the plans based on the answers to the questionnaire and your energy requirements and goals.
I Am Gluten Free, Dairy Free, Coeliac, Vegan And/Or Pescatarian Etc. Can I Join The EBN Coaching Services?
Yes, we cater to everyone!
Can I Do EBN If I Have Medical Conditions?
No, not at this stage. We will refer you to a registered Dietitian to look after you.
What If I Want More Than Two Options A Week?
We have an option to add on an extra meal plan per fortnight, please enquire below.
There is also an option to add on an extra plan each check in for a fee.
What Is Involved In A Fortnightly Check In?
Once you sign up, we send you an initial email that tells you your check in date.
On the day of your check in, you will receive an email.
Click the link and it will take you to the check in form where you fill out our check in questions.
Do I Have To Check In To Receive My New Plans And Feedback?
Yes, you must check in to receive your fortnightly plans and feedback.
When you check in, your name will appear on your check ins list to be updated.
Calories are reassessed every fortnight in your check in so it’s important to check in on time and be as honest as possible so that we can adjust when needed and if necessary.
The calories and macros are calculated based off your estimated TDEE and goals.
The estimated TDEE comes from your personal details and answers on our questionnaire.
Unfortunately you are not able to cancel before the 8 weeks are finished as it is an 8 week minimum commitment.
However, if you want to cancel before your first check in (before the first two weeks), we allow you to cancel with a once off cancellation fee equal to our once off coaching option.
All of our coaching services are an 8 week minimum commitment.
Send an email to ebasednutrition@gmail.com to cancel with two weeks notice.
We only take card payments that come out weekly, however, if you would like to pay fortnightly or monthly we can organise this, please email ebasednutrition@gmail.com and we can assist with this.
Are Results Guaranteed?
The better adherence you have to your plans the greater your results will be. We take an evidence based approach to training and nutrition. Giving you the greatest chances of success. It is important to understand that results take time and your expectations need to be realistic. We educate you on this throughout our coaching process.
I Signed Up On Friday Night And Haven't Received My Plan?
Our operating hours are from Monday to Friday so any sign ups on a Friday afternoon or later will be completed on Monday.
This same applies to emails and late check-ins.
Can I Pause/Hold My Membership?
You can put membership on hold after your initial 8 weeks.